Chris has a diverse background leading IT transformation with over a decade in the hospitality industry at The Celtic Collection. He led the IT development, going from Physical > CI > HCI for the datacenter and completed the overhaul of the network from Core to Edge. Chris was one of the key members on the Technology team for the Ryder Cup, as well as the SOC team for the NATO Summit in 2014, and was the lead on the ICCW (International Conference Centre Wales) technology design and implementation team from start to finish. In 2020, Chris joined the global cloud communications partner, LoopUp, to manage data center and cloud platform infrastructures. He currently serves as the Vice President of Network Operations to ensure all environments are robust, secure and resilient internally and externally.

Adam Little joined the Elevate User Group in 2021 and serves as a Director on the Board. His 17-year career in IT includes extensive experience with Dell/EMC technologies. Adam is the Enterprise Security and Compliance Manager at New Belgium Brewing Company – Kirin Holdings Company. Prior to this role, he was the Senior Cybersecurity Administrator and a Senior Systems Administrator at New Belgium Brewing Company. With a background in infrastructure and a focus on security, Adam defined the company’s infrastructure journey onto the private cloud while leveraging Dell VxRail. VxRail offered scalability, helping to integrate remote sites in the U.S. with SD-Wan and virtualized networking, ensuring they stay within compliance standards and BC/DR requirements. Adam led the VxRail deployment projects at all three company production sites.

Ian Jones a seasoned professional with 13 years of experience at NatWest Group, where he is the Private Cloud Infrastructure Product Owner. In this role, he is responsible for formulating and executing the strategic vision for the bank's private cloud and virtual infrastructure. Ian has over a decade of experience working with Dell Technologies, collaborating to tailor solutions to their specific needs and providing valuable feedback to enhance support and product experiences. His relationship with Dell extends beyond just sales, encompassing strong ties with support and professional services.

Suzan is SVP Infrastructure Engineering and Operations. She is responsible for advancing Citizen’s operational excellence and transformation of platforms including Observability and Monitoring, Infrastructure SRE, and supporting delivery of quality cloud, data center, compute and storage products and services.

Before joining Citizen’s, Suzan led Dell Digital’s infrastructure product operating model and automation adoption, as well as data science teams focused on supply chain and demand forecasting for infrastructure reliability.
 
Prior, Suzan had roles in leading large global Infrastructure and Cloud Services teams ensuring architecture, engineering and operational success with companies including Nike, U.S. Bank, and Columbia Sportswear. Suzan relocated from Oregon to Texas in March 2020 with her husband and three Labrador retrievers.

Mike Zvolanek has over 20 years of IT experience across various industries including healthcare, retail, and entertainment. Mike currently serves as the Senior Manager, Global Infrastructure, at Topgolf where he manages the strategy and infrastructure in venues, data centers and offices. Topgolf uses virtual desktop infrastructure (VDI) running on Dell hyperconverged infrastructure, to deliver truly unique and exceptional player experiences in their venues. Mike has led large scale projects for hardware refresh, VDI rollout and data center consolidation that changed the landscape for multiple organizations and rocketed them forward along their path to digital transformation.

JT is the VP of Infrastructure Engineering at McKesson Corporation, a company distributing pharmaceuticals and providing health information technology, medical supplies, and care management tools. Prior to McKesson, JT lead Global Infrastructure & Cybersecurity at Mohawk Industries and served as the Senior Director of Infrastructure Engineering & Operations for InComm for over four years. JT’s experience and leadership transforming infrastructure using Dell Technologies continues to elevate teams and drive business success.

David Giesecke has worked for Dell Technologies in various customer-facing roles since December 2012 and currently serves as the Elevate User Group Program Director. In this role he works closely with multiple teams across Dell Technologies, as well as the Elevate User Group Board of Directors and Staff, to drive strategic alignment and development and ultimately enhance the customer experience. Prior to earning his MBA in Finance and Economics from Columbia Business School, he served as Captain in the United States Air Force Special Operations Command flying AC-130U Gunships as an Electronic Warfare Officer.

Ann Saari has supported the user group since 2018 and currently serves as the Elevate User Group Executive Director. Ann works closely with the Board and Team to grow the community and enhance the member experience.